Privacy Policy

SWOP (“we”, “our”, “us”) operates an e-commerce platform accessible via our website and mobile application. This Privacy Policy explains how we collect, use, and share information about you when you use our services.

1. Information We Collect

We may collect the following information when you use SWOP:

• Name, email address, and phone number
• Facebook profile information (if you log in using Meta)
• Bank/payment details (for processing credits or payments)
• Offer history and transaction details
• App usage data

2. How We Use Your Information

We use your information to:

• Operate and provide the SWOP service
• Communicate with you about your account or offers
• Process payments or transfers
• Improve our platform and marketing
• Comply with legal obligations

3. Sharing of Data

We may share limited data with:

• Klaviyo (for email and SMS communications)
• Shopify (to support account integration or commerce functionality)

We do not sell or rent your data to third parties.

4. Facebook Data

If you log in using Facebook, we may access your public profile and email address. This information is used solely to create your account and verify your identity.

5. Data Retention

We retain your information only as long as necessary to provide our service and meet legal or operational requirements. You may request account deletion at any time (see Section 6).

6. Your Rights and Data Deletion

You may delete your account via the App > Settings page:

or by contacting us at info@swop.net.au.

7. Contact

If you have questions about this policy or your data, contact us at: info@swop.net.au